Enjoy Shopping with Merci App

Privacy Policy

Updated On 10-01-2024

Introduction

Welcome to MerciApp (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty application, MerciApp, and its related services.

Information We Collect

• Personal Information: When you register for MerciApp, we collect information such as your name, email address, phone number, and other necessary details to provide you with our loyalty services.
• Transaction Details: We collect information related to your purchases or transactions made through the app at associated businesses or partners to reward your loyalty.
• Device Information: We may collect information about the device you use to access MerciApp, including device type, operating system, unique device identifiers, IP address, and mobile network information.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• Providing and personalizing our loyalty services.
• Processing transactions and awarding loyalty points or rewards.
• Communicating with you about promotions, offers, updates, and changes to our services.
• Analyzing usage data to improve and optimize MerciApp’s performance, features, and user experience.
• Detecting and preventing fraudulent activities and ensuring the security of our services.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes. However, we may share your information with:

• Business partners and affiliates to facilitate transactions and provide loyalty benefits.
• Service providers who assist us in operating our app, conducting our business, or servicing you, subject to confidentiality agreements.
• Legal or regulatory authorities when required by law or to protect our rights, property, or safety.

Data Security

We take appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

Your Choices

You can manage your account preferences, update information, or opt-out of certain communications within the app settings. Some communications, such as transactional messages related to your account or essential for providing loyalty benefits, are necessary and cannot be opted out of.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on the app. Your continued use of MerciApp after the changes constitute acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: merci@daytodayhypermarket.ae
• Phone: 800-Day-To-Day
• Chat with us on Whatsapp

By using MerciApp, you agree to the terms outlined in this Privacy Policy.